Frequently Asked Questions (FAQ)
 

General Questions
 

Q: What is online personal training?
 

A: Online personal training is a virtual coaching service where you receive fitness plans, guidance, and support through digital platforms. It is designed to help you achieve your fitness goals from anywhere, at your convenience.
 

Q: What equipment do I need?
 

A: The required equipment depends on the service you choose and your fitness goals. Many of our plans will require access to a gym, while others can be adapted for home workouts with minimal equipment.
 

Q: How do I access my training program?
 

A: You’ll receive your training program through our app. Programs include detailed instructions, videos, and progress tracking tools.

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Services
 

Q: What’s included in the Pre-Made Packages?
 

A: The Pre-Made Packages, including Apex Build and Grow & Glow Project, are ready-to-go fitness plans designed for general fitness goals such as weight loss, strength building, or improved endurance. These are one-time set-price programs and cannot be customized.
 

Q: What is the 1-Year Subscription Pre-Made Training?
 

A: This subscription provides access to a year’s worth of pre-made training programs. You’ll receive periodic updates and variations to keep your workouts fresh and aligned with progressive fitness goals. Cancellations require a 30-day notice emailed to info@rawresults.nl.
 

Q: What does the 1-on-1 Online Personal Coaching include?
 

A: Our 1-on-1 coaching service offers fully customized training plans tailored to your goals, lifestyle, and fitness level. It includes:
 

• Weekly check-ins via video or messaging

• Ongoing adjustments to your plan

• Nutrition guidance

• Direct access to your coach for questions and support
  
  This service is billed monthly, and cancellations require a 30-day notice emailed to info@rawresults.nl.

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Pricing and Payment
 

Q: What are the costs of your services?
 

A: Pricing varies depending on the service:
 

• Pre-Made Packages: One-time set-price programs (e.g., Apex Build, Grow & Glow Project).

• 1-Year Subscription Pre-Made Training: Billed annually.

• 1-on-1 Online Personal Coaching: Billed monthly.
  Visit our pricing page for more details.
   

Q: What is your refund policy?
 

A: We do not offer refunds for:
 

• Pre-Made Packages, including Apex Build and Grow & Glow Project.

• 1-Year Subscription Pre-Made Training.

• 1-on-1 Online Personal Coaching.
  
  By purchasing, you agree to this no-refund policy.
   

Customization and Support
 

Q: Can I customize the Pre-Made Packages?
 

A: Pre-Made Packages are fixed plans and cannot be customized. For tailored training, consider our 1-on-1 Online Personal Coaching service.

Q: How often will my 1-on-1 coaching plan be updated?
 

A: Your plan will be updated based on your progress, typically every 4–6 weeks or sooner if adjustments are needed.
 

Q: What kind of support will I receive?
 

A: Support depends on the service you choose:
 

• Pre-Made Packages and 1-Year Subscription: Email support for questions related to your plan.

• 1-on-1 Coaching: Priority access to your coach through direct messaging and scheduled check-ins.

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Results and Expectations
 

Q: How soon will I see results?
 

A: Results vary depending on your goals, commitment, and consistency. Many clients notice improvements in strength, endurance, or physique within 4–8 weeks.
 

Q: What if I don’t see results?
 

A: If you don’t see progress, reach out to us. For 1-on-1 coaching, your coach will review your plan and make adjustments as needed.

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Technical and Logistical
 

Q: What if I travel frequently?
 

A: All our plans can be adapted for travel. Your coach can create bodyweight or minimal-equipment workouts if needed.
 

Q: Can I pause my subscription?
 

A: Subscriptions cannot be paused but can be canceled with a 30-day notice emailed to info@rawresults.nl.
 

Q: What happens if I need to cancel?
 

A:

• Pre-Made Packages: Non-refundable and non-cancelable.

• 1-Year Subscription Pre-Made Training: Requires a 30-day cancellation notice emailed to info@rawresults.nl.

• 1-on-1 Online Personal Coaching: Requires a 30-day cancellation notice emailed to info@rawresults.nl.
  
  Access to services continues during the notice period.

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Privacy and Data
 

Q: How do you handle my personal information?
 

A: Your privacy is important to us. We collect and use your data in accordance with our Privacy Statement. Your information is used to provide and improve our services and is never sold to third parties.
 

Q: Is my payment information secure?
 

A: Yes, we use industry-standard encryption and secure payment processors to protect your financial information.
 

Q: Can I request access to or deletion of my data?
 

A: Yes, you can request access to, updates to, or deletion of your personal data by contacting us at info@rawresults.nl.

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Still Have Questions?
 

If you have additional questions, feel free to contact us at info@rawresults.nl. We’re here to help you every step of the way in your fitness journey!